Overview
Professional Experience
Jul 2021 - Jul 2023
Senior Software Engineer
Infosys
Pune, India
A MuleSoft-certified Software Engineer, skilled in developing APIs. Led the development team to optimise RESTful APIs to boost platform reliability. My experience spans driving architecture shifts, mentoring developers, and ensuring high-performance backend systems that support business growth.
Aug 2020 - Jul 2021
Technical Analyst
Thyrocare Technologies
Mumbai, India
Streamlined backend operations by identifying core system inefficiencies and driving process improvements. Collaborated with cross-functional teams to enhance order management workflows and ensure system updates aligned with evolving business needs, resulting in smoother operations and stronger stakeholder alignment.
Part-Time Experience
Jan 2025 - Apr 2025
Customer Experience Technician
Northeastern University (Part-time)
Boston, MA
Provided IT support for 100+ students and faculty, troubleshooting technology issues and ensured smooth access to university services. Automated service performance reporting, reducing ticket resolution time by 20% through data
Aug 2024 - Oct 2024
Instructional Assistant
Northeastern University (Part-time)
Boston, MA
Collaboration with the A/V team to optimise equipment setup to streamline the classroom teaching experience. Provided on-ground tech support by effective communication and troubleshooting for user satisfaction and effective resource management for faculty and students on campus. Set up virtual learning spaces for seamless remote teaching-learning operations for improved learning outcomes
Education
Northeastern University
Master of Science in Information Systems
May 2025
Boston, MA
Savitribai Phule Pune University
Master of Science in Information Technology
May 2020
Pune, India
Skills
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Languages & Frameworks
Java
JavaScript
Python
HTML
CSS
Node.js
React.js
SQL
C#
Cloud Technologies
GCP
AWS
Azure DevOps
Terraform
CI/CD
Bash
GitHub
Jira
MuleSoft
Other
API Design & Development
Cloud-Native Architectures
Software Engineering
Teamwork
Leadership
Cross-functional communication